Now’s the time to stop bemoaning Facebook Messenger as an obnoxious, half-hearted project that wants to steal your identity and force you to download it. The reason? SnapTravel.
SnapTravel is a bot that helps you book hotels via Facebook Messenger. It’s fast, efficient, and promises to help you score an upgrade at no extra cost to you. It doesn’t hurt that it has better discounts than other booking services.
To use SnapTravel, you go to the site, enter your destination and the dates you’ll be traveling, and click the “Get deal on messenger” button. Snaptravel then takes you to Facebook Messenger and asks if you have a specific hotel in mind. For the purposes of this review, I selected no and was then asked my nightly budget. You can also filter the results by things like rating and rewards program. The application runs a quick search with the parameters you set and lists the hotels it found, as well as the SnapTravel price compared to Hotels.com. It’ll also give you the number of stars a location has on TripAdvisor. From there, you can select your hotel and book from the app.
This is where the humans come in. SnapTravel's separated from other bots because it’s backed up by people who offer help throughout the duration of your booking. If you’re unsatisfied with your search results, you can speak to a travel rep who will help you find what you’re looking for. If you book something, the company’s agents follow your booking the entire time, working to ensure your needs are met and fighting to get you an upgrade. The company claims that about 30 percent of its reservations get upgrades.
Most locations are serviced by the program. I’ve used it twice, once to book hotels for an upcoming trip to Croatia, and the other time to search for accommodations in Havana. While no results came back for Cuba, which isn’t surprising given the lack of hotels on the island nation, I was quite pleased with the number and quality of the results from Croatia. Some Croatian hotels were up to $100 cheaper per night than the same listing on Expedia and Hotels.com
If you’re looking for someone to provide you the top few hotel options as opposed to digging through page after page of hotels on other booking sites, I recommend giving SnapTravel a try.
Check out their demo video below to learn more!